Private psychological and counselling services are not covered by MSI.
If you have private health benefits, you may have coverage for psychological services, psychotherapy or counselling. We recommend checking with your provider to determine whether you have coverage.
Unfortunately, we do not offer direct billing to private insurance providers. We are, however, happy to provide you with a detailed receipt after each session, which can be submitted to your provider for reimbursement.
Our psychologists are all registered with the Nova Scotia Board of Examiners in Psychology and are either Masters or Ph.D. trained.
We have recently increased our rate to $180 per 50-minute session for individual, couples, or family therapy to be more closely aligned with the Association of Psychologists of Nova Scotia’s recommended rate of $190, and with other members of our professional group.
Occupational Therapist's Fees
Our Occupational Therapist is registered with the College of Occupational Therapists of Nova Scotia.
Sessions are charged at a rate of $115 per 50 minutes for Occupational Therapy, and $140 per 50 minutes for DBT counselling.
Social Worker's Fees
Our Social Workers are registered with the Nova Scotia College of Social Workers.
Sessions are charged at a rate of $150 per 50 minutes.
Determined according to individual group.
In order to be respectful to the needs of other clients, we request that you call the office promptly if you are unable to attend an appointment. Appointments are in high demand, and a booked appointment is time that your therapist schedules for your exclusive use. Providing early cancellation will give your therapist the opportunity to provide timely care to another client.
If it is necessary to cancel your scheduled appointment, we require that you call at least 24 business hours in advance. Monday appointments must be cancelled by 12:00 pm noon on Friday, and appointments scheduled for the first day following a holiday must be cancelled by 12:00 pm noon on the last business day before the holiday. Appointments that are not cancelled within policy guidelines will incur a charge equivalent to the scheduled session’s full fee. Exceptions can be made for extenuating circumstances, at your therapist's discretion. Outstanding balances must be paid in full prior to rescheduling.
To cancel appointments, please call (902) 431-1721 to provide the receptionist your name, appointment date and time, and assigned therapist. If you would like to reschedule your appointment, please be sure to leave your contact number and let us know the best time to return your call.